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Managing 25 DSO Locations from One Dashboard

25 practice locations across 8 states consolidated onto one platform.

Build Your DSO Management Platform

About the Project

A multi-tenant DSO platform with practice hierarchy, cross-location analytics, and standard workflows.

Industry

Healthcare & Dental Sleep Medicine

Sleep dentistry practices acquired and operated across 8 states.

  • Dental Sleep Medicine
  • Multi-Location Care
  • Acquisition Growth
Business Type

Dental Support Organizations managing multiple practice locations

A DSO running 25 locations on 25 different systems with no shared reporting.

  • DSO Operations
  • 25 Locations
  • 8 States
Core Offering

Multi-tenant DSO platform with cross-location analytics and management

One dashboard for every location, built on a DSO to practice to location hierarchy.

  • Three-Tier Hierarchy
  • JWT Multi-Tenancy
  • Role-Based Access
  • Unified CRM
Cross-Location Visibility

Production and collections side by side

Real-time benchmarking replaced monthly spreadsheet reporting that took two weeks.

  • Location P&L
  • Provider Metrics
  • Financial Benchmarks
  • Live Dashboards
Results

2-Week Onboarding for New Acquisitions

Down from 3-4 months, with all 25 locations unified and workflows standardised.

  • 25 Locations Unified
  • Real-Time Reporting
  • 100% Standardised
Build your idea

Talk to our experts

Scope your own multi-tenant DSO management platform with our healthcare team.

  • Free Consultation

25 Locations, 25 Systems

Fragmented per-location systems left leadership with no visibility.

8 states
A rapidly growing dental support organization acquired sleep dentistry practices across 8 states. Each location used different systems — some paper, some generic dental software, none sleep-specific. Leadership had zero standardized reporting.
Gut Feeling
The CEO was making acquisition decisions based on gut feeling because she couldn't compare performance across locations. One practice claimed high production but had terrible collections. Compiling monthly reports took weeks.
2 Weeks
The goal was to build a unified multi-tenant platform with practice hierarchy, role-based access, standardized workflows, and real-time cross-location analytics — while onboarding new acquisitions in weeks instead of months.

From 25 disconnected systems
to one unified dashboard
with real-time cross-location analytics

Unify Your DSO Operations

Our Solution

  • Practice Hierarchy & Multi-Tenant Architecture

    Practice Hierarchy & Multi-Tenant Architecture

    Practice Hierarchy & Multi-Tenant Architecture

    • Three-tier hierarchy: DSO → Practice → Sub-Practice/Location
    • Multi-tenant security with JWT and data isolation
    • Location onboarding cut from 3-4 months to 2 weeks
  • Role-Based Access & Staff Management

    Role-Based Access & Staff Management

    Role-Based Access & Staff Management

    • DSO Admin sees all locations; Doctors own; Staff assigned
    • Staff assigned and scheduled across locations
    • Operation room management configured per location
  • Cross-Location Analytics & Reporting

    Cross-Location Analytics & Reporting

    Cross-Location Analytics & Reporting

    • DSO analytics dashboard with live performance metrics
    • Cross-location financial reporting and benchmarks
    • Location-level P&L and provider performance metrics
  • Standardized Workflows & Unified CRM

    Standardized Workflows & Unified CRM

    Standardized Workflows & Unified CRM

    • Standard clinical workflows across all locations
    • Central patient records for seamless transfers
    • One CRM pipeline with leads from every location
  • Rollout & Location Onboarding

    Rollout & Location Onboarding

    Rollout & Location Onboarding

    • New locations launch from a standard configuration template
    • Staff trained by internal champions, not vendor-only sessions
    • Acquired practices migrate records without pausing operations

Challenges: No Standardization

Hover a row to see what changed.

Why It Transforms DSO Operations

A multi-tenant DSO platform unifying every location: hierarchy, access, analytics, standard workflows.

The Impact: One Unified DSO

Every number below was measured in production after launch — not projected in a pitch deck.

25

Locations Unified — On One Platform

Real-Time

Monthly Reporting — Down from 2 Weeks Manual

2 Weeks

New Location Onboard — Down from 3-4 Months

100%

Workflow Standardized — Across All Locations

Global presence

Three offices. One team.

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