Members Don't Understand Their Coverage
Most members can't answer basic questions about their plan. Without clarity, they avoid care or misuse it — costing plan and member more.
Award-Winning Member Engagement Platforms
Why Most Member Engagement Programmes Fall Flat
Member outreach tools weren't built for real people.
The App Nobody Opens
Downloaded once, never returned. Apps built around documents and ID cards give members no reason to come back.
Generic Outreach Gets Ignored
Same newsletter to every member, whatever their condition or language. Generic outreach feels like marketing; personalised outreach feels like care.
At-Risk Members Are Hardest to Reach
Those who need support most are least likely to respond to a letter or unknown number. Standard outreach misses them entirely.
Trust Is Low and Getting Lower
Confusing bills and unexpected denials drive members to disengage. Rebuilding trust takes interactions centred on health, not admin.
What the Platform Delivers
Six capabilities on one AI-driven platform.
Member Experience
Personalised Member App, AI Care Navigator, Benefits Navigation & Cost Tools, Digital ID Cards & Claims Status.
Outreach & Engagement
Intelligent Care Gap Outreach, Multi-Channel Orchestration, Preferred Language Delivery, AI-Assisted Outbound Calls.
Care Management
Care Plan Management, Adherence Monitoring & Alerts, Post-Discharge Follow-Up, Chronic Disease Support.
Operations Intelligence
Member Activation Dashboard, Care Gap Closure Tracking, Outreach Performance Analytics, Quality Measure Performance.
What the Platform Delivers
Six AI capabilities, one member platform.
Everything Your Operations Team Can Track
One live view of member performance.
Member Activation & Engagement Dashboard
Usage and engagement trends by segment.
Care Plan Adherence Tracker
Live adherence by care plan step.
Quality Measure Performance
Live HEDIS and Stars gap tracking.
What Plans Are Seeing After Going Live
Each result traces to a specific engagement gap we closed.
Book a Live Demo3×
Increase in active app engagement within 90 days. Members who never returned now check care gaps, book appointments, and query benefits monthly. — Regional Health Insurer, Bengaluru
68%
Care gaps closed in the quarter — up from 29%. AI-personalised outreach through the right channel moved members from awareness to action. — Managed Care Organisation, Hyderabad
44%
Reduction in avoidable ED visits among high-risk members on active care plans. When members know where to go, they stop going to the nearest ED. — TPA, Delhi
$380
Savings per member per year through care navigation and gap closure — within the $240–$480 benchmark. The platform paid for itself in the first plan year.
4.6×
Outreach response rate improvement after switching from generic blasts to AI-personalised messaging. Same population, same care gaps — entirely different outcome.
91%
Member satisfaction among active platform users — vs 54% among non-users in the same plan. Members who feel guided renew at materially higher rates.
Who This Platform Is Built For
Built for the full managed care ecosystem.
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Health Insurance Companies
Health Insurance Companies
AI personalisation at population scale.
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Managed Care Organisations
Managed Care Organisations
Quality results you can prove at renewal.
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Third Party Administrators
Third Party Administrators
A branded member app that wins contracts.
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Government Health Schemes
Government Health Schemes
Care navigation in regional languages.
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Corporate and Employer Health Plans
Corporate and Employer Health Plans
Preventive care tools with HR-level data.
Integrates With Every System Your Members' Data Lives In
Health data, privacy, and quality reporting — India and global.
Data Privacy
Healthcare Data Privacy
Privacy and security frameworks across every data store and access control.
Health System Integration
Clinical & Claims Data Integration
Integrates with core admin systems, claims, clinical data, and ABHA.
Regional Languages
Indian Language Support
App, care navigator, and outreach delivered in the member's language.
Quality Measures
Quality Reporting Standards
Real-time quality tracking aligned to plan reporting frameworks.
App & Accessibility
Mobile App Standards
Consumer-grade mobile experience built to accessibility standards.
Outreach Channels
Multi-Channel Delivery
Every outreach channel, orchestrated by AI through auditable pipelines.
Coverage Is Not Care. Engagement Is the Bridge Between Them.
Your members are paying for a plan that could genuinely improve their health — if they knew how to use it. Plans that invest in real engagement see it in their quality metrics, retention numbers, and population health outcomes.
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100 Fastest Growth Companies
Global Spring Winner
Top App Development Company
AWS Partner Network
Google Cloud Partner
Highly Rated on Trustpilot
Verified Agency
Top App Development Company
ASSOCHAM Member
Frequently Asked Questions
[ 1 ]
How personalised does the outreach actually get? Is this just mail merge?
No. It personalises by health conditions, care gaps, channel, and language.
[ 2 ]
Can the AI Care Navigator handle sensitive health topics appropriately?
Yes. Handled with clinical accuracy, escalated to a care coordinator.
[ 3 ]
Does this platform support regional languages for Indian member populations?
Yes. Hindi, Tamil, Telugu, Kannada, Marathi, Bengali, Gujarati, and more.
[ 4 ]
How does the platform integrate with our existing member data and claims systems?
Through standard APIs: HL7 FHIR R4, ABHA, NHCX, and X12 EDI.
[ 5 ]
How do we measure whether member engagement is actually improving health outcomes?
The dashboard tracks care gap closure and adherence against readmissions.
[ 6 ]
What does implementation look like and how long does it take?
Most plans go live in 8-12 weeks, with integration handled by us.
Global presence
